TERMS + CONDITIONS.
This page (together with the documents referred to on it) tells you the terms and conditions on which you may make use of our website la-eva.com ("our site") and the terms on which we sell our products to you (the "Terms").
2. INFORMATION ABOUT US
la-eva.com is operated by LA-EVA LIMITED. Our main trading address is: First Floor Studio, Cuckoo Lane, Nr Freeland, OX29 6PS.
3. INTELLECTUAL PROPERTY RIGHTS
We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.
You may print off one copy, and may download extracts, of any page(s) from our site for your personal reference and you may draw the attention of others to material posted on our site.
You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.
Our status (and that of any identified contributors) as the authors of material on our site must always be acknowledged.
You must not use any part of the materials on our site for commercial purposes without obtaining a licence to do so from us or our licensors.
All logos, brands and trademarks used on the site including, but not limited to, LA-EVA are owned by LA-EVA LIMITED. You may not use these without our consent.
4. INFORMATION ABOUT YOU AND YOUR VISITS TO THE SITE
We process information about you in accordance with our Privacy and Cookies Policy. By using our site, you consent to such processing and you warrant that all data provided by you is accurate.
5. VIRUSES, HACKING AND OTHER OFFENCES
You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack.
By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.
We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any material posted on it, or on any website linked to it.
6. LINKING TO OUR SITE
You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.
You must not establish a link from any website that is not owned by you.
Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page. We reserve the right to withdraw linking permission without notice.
The website from which you are linking must not contain any inappropriate, offensive or illegal content or any other content likely to damage the reputation of our brand.
If you wish to make any use of material on our site other than that set out above, please address your request to firstname.lastname@example.org.
7. LINKS FROM OUR SITE
Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them.
9. PURCHASE OF PRODUCTS
The following sections of the Terms set out some specific terms and conditions on which we supply products (the "Products") listed on the site to you. By ordering any of our Products, you agree to be bound by these Terms. If you refuse to accept these Terms, you will not be able to order any of our Products from the site.
10. LOCAL LAWS
We do not accept any liability arising from any attempt by you to purchase or any subsequent delivery of Products if such action is prohibited or illegal where you are ordering from or having the Products delivered to. Legal advice should be taken in cases of doubt and you shall remain wholly responsible for ensuring that you are permitted to purchase our Products from where you access the site from and import them.
11. YOUR STATUS
To place an order on the site you must be:
(a) legally capable of entering into binding contracts; and
(b) at least 18 years old, unless a parent or guardian is supervising you placing your order.
12. PRODUCT PURCHASE AND CONTRACT FORMATION
After placing an order through our site you will receive an e-mail from us acknowledging that we have received your order. We will confirm dispatch of your order to you by sending you an e-mail confirming that the Product has been dispatched (the "Dispatch Confirmation").
The contract between us (the "Contract") will only be formed when we take payment from you.
We may decline to accept an order in circumstances including but not limited to:
(a) your payment not being authorised;
(b) you not satisfying the status requirements set out above;
(c) Product(s) ordered not being available from stock and/or suppliers; or
(d) where a pricing or product description error has occurred.
We reserve the right to cancel orders without prior notice. If we cancel any order, it will be without charge to you and any payment taken for such order will be refunded to you in accordance with our Refund Policy set out below.
13. CONSUMER RIGHTS
You may cancel a Contract at any time within 14 calendar days, beginning on the day after you received the Products. In this case, you will receive a full refund of the price paid for the Products in accordance with our Refunds Policy set out below.
To cancel a Contract, you must inform us in writing. You must also return the Product(s) to us immediately by registered post, with proof of purchase, in the same condition in which you received them, and at your own cost and risk. Please note we are not obliged to refund your postage costs for the return of Products when you cancel an order.
You must take reasonable care of the Products while they are in your possession and you will be responsible for any loss we incur if you do not take reasonable care.
We are unable to accept cancellation of a Contract for the supply of any of the following Products: Artisan soaps, liquid face wash, hand & body lotion, moisturisers, oils.
A link to the details of this statutory right, and an explanation of how to exercise it, are provided in the Dispatch Confirmation and/or delivery note enclosed with your ordered Products. This provision does not affect your statutory rights.
14. AVAILABILITY AND DELIVERY
We aim to fulfil your order by the delivery date set out in the Dispatch Confirmation or, if no delivery date is specified, then within a reasonable time of the date of the Dispatch Confirmation, unless there are exceptional circumstances.